ID.VU

Identifying Consumer Vulnerability.

WHAT IS ID.VU?

Identify Financially Vulnerable Customers.

ID.VU uses data from high-cost, short-term loan applications to identify financially vulnerable individuals.

Users can immediately identify customers who are at risk of harm by appending ID.VU flags to categorise vulnerability types. 

The data can also be accessed in its raw format to allow organisations to create their own vulnerability flags or scores.

The solution allows businesses to identify and manage credit risk, prevent over-indebtedness, provide help to the customers most at risk of harm and meet their obligations to the regulators.

499,861

HIGHLY VULNERABLE CONSUMERS
*Feb 2022

1,065,366

CURRENTLY VULNERABLE CONSUMERS
*Feb 2022

937,146

RECENTLY VULNERABLE CONSUMERS
*Feb 2022

75,026

LOAN APPLICATIONS FOR AN EMERGENCY EXPENSE
*Feb 2022

37,981

LOAN APPLICATIONS TO PAY UTILITY BILLS
*Feb 2022

12,415

INDIVIDUALS WITH REDUCED WORKING HOURS
*Feb 2022

IDENTIFY THOSE IN NEED OF HELP

ID.VU identifies the customers on your database who are most at risk of harm using over 2.5m high-cost, short-term loan applications.

MONITOR YOUR CUSTOMER BASE

ID.VU is built every day to allow real-time updates so you can spot the characteristics of vulnerability in time to help your customers.

PROVIDE POSITIVE OUTCOMES

Help the customers most in need of assistance and ensure that they do not suffer further harm. Meet your regulatory obligations and prove you are going above and beyond to prevent vulnerability worsening.

BE PROACTIVE

Research shows that many customers classed as vulnerable do not believe they are vulnerable or are afraid to ask for help. Reach out to these people most in need of help from your organisation.

PREDICTIVE INFORMATION

Use the information from ID.VU to understand the credit and default risk to your organisation. Share information with Credit Risk Teams and Collections Teams to plan resource and influence strategy.

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