FIN.TRACE improves customer engagement and payment outcomes for consumer debt collection.
FIN.TRACE enables users to improve customer contact rates.
FIN.TRACE is utilised by:
FIN.TRACE data improves the consumer debt collection process by appending more contact data to allow you to engage with customers to secure more payments and payment plans.
Link new contact channels and addresses with UK consumers who may have moved or changed their phone number or email address. Cleanse and refresh your database using FIN.TRACE to identify goneaways and invalid telephone numbers, to maximise your contact rates and the efficiency of your customer contact operations.
Trace individuals you have lost contact with by updating contact information with new telephone numbers, email addresses and home addresses. FIN.TRACE uses APIs to acquire data in real-time, to enable you to update customer information as soon as it becomes available.
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